Returns & Exchanges
If for any reason you are not happy with your purchase, COAST by COAST will accept returns or exchanges on full price items. Items must be returned in their original, unworn and unwashed condition with all tags intact. Returns and exchanges must be made within 10 days of receipt of your order.
All items must have protective liners intact. Please try suits on over your underwear to ensure unused condition. We reserve the right to refuse any item, which we deem to be unsalable at our discretion.
All beauty and skin products are Final Sale.
All sales are final after 10 days of receipt.
ITEMS PURCHASED ONLINE
Items purchased online may be exchanged or returned within 10 days of receipt for a full refund.
Customer is responsible for return shipping costs. When returning items, we strongly recommend you obtain tracking information as we cannot accept responsibility for parcels lost in transit.
ITEMS PURCHASED IN STORE
Items purchased in store may be exchanged or returned for store credit within 10 days of purchase. Call or email us directly with any questions or concerns.
Items purchased online may be returned in-store in accordance with the above policy.
If you are local to Los Angeles and would prefer to return your item(s) in store, please email thecrew@coastbycoast.com. A member from our customer service team will then respond with approval that the item can be brought to our store for an in-store return.
EXCHANGES
We offer one free exchange for all full priced items. Reach out to us at the crew@coastbycoast.com and we will arrange to get the right size or a different color en route to you!
EXCHANGES - INTERNATIONAL CUSTOMERS
At this time, we do not offer free exchanges for our International Customers due to high shipping costs. If you are not happy with your purchase, we will accept returns on all full price items for a full refund.
RETURNS on SALE or PROMO ITEMS
All items purchased on sale are considered Final Sale. Items will not be eligible for return/exchange or store credit.
DISCOUNT CODES & TEMPORARY PROMOTIONS
Discount codes may not be combined with other discount offers or promotions. Offer may not be applied to previous purchases, gift cards, shipping fees, or taxes. Discount applied before shipping, handling, and tax. Some exclusions may apply.